Professional Skills
& Cyber Security
Work confidently, efficiently and safely in modern digital workplaces: Office tools, data skills, cyber security and responsible AI in one course.
Structure
3 parts, 15 topics
Assessment
Workplace activities and final reflection
Who it's for
Anyone who uses digital tools at work and wants to be more capable, productive and safe.
What you'll receive
You will be able to
- Create professional documents and manage email and Teams
- Collaborate safely in Google Sheets and the cloud
- Troubleshoot common IT problems independently
- Analyse data with Excel formulas and charts
- Recognise and respond to cyber security risks
- Use AI tools responsibly at work
Your curriculum
Part 1: Core digital confidence
File and folder management
Keep your work organised, findable and backed up.
- Folder structures and naming conventions
- OneDrive and cloud storage
- Version control basics
Microsoft Word for workplace documents
Create clear, professional documents.
- Styles, headings and tables
- Headers, footers and page numbers
- Saving as PDF
Outlook and email efficiency
Write professional emails and manage your inbox.
- Email structure, tone and etiquette
- Folders, rules and flags
- Calendar and meeting invites
Teams and digital communication
Collaborate effectively in Microsoft Teams.
- Chats, channels and meetings
- Screen sharing and co-editing
- Digital tone and professionalism
Professional online habits
Build safe, confident online behaviour.
- Password management
- Phishing and scam awareness
- Digital footprint and reputation
Your curriculum
Part 2: Data confidence and productivity
Excel for everyday office use
Enter, format and organise data accurately.
- Data entry best practice
- Number, currency and date formatting
- Sorting and filtering
Formulas and data analysis
Analyse and check data with confidence.
- SUM, AVERAGE, MIN, MAX and COUNT
- IF statements
- Error checking
Charts and reports
Turn data into clear visuals and simple reports.
- Column, bar, line and pie charts
- Choosing the right chart
- One-page reports
Google Sheets and collaboration
Work together safely in the cloud.
- Sharing permissions
- Comments and version history
- Real-time collaboration
Time-saving digital tools and habits
Work faster and smarter with data.
- Keyboard shortcuts
- Reusable templates
- Data validation
Your curriculum
Part 3: Smart and safe digital work practices
Cybersecurity at work
Spot threats, protect data and know how to respond.
- Passwords and multi-factor authentication
- Phishing, scams and social engineering
- Malware, ransomware and secure Wi-Fi
Cloud sharing and permissions
Share files safely and prevent accidental data breaches.
- View, comment and edit access
- Link sharing risks
- Version history and file recovery
Problem solving and IT basics
Fix common issues yourself and know when to ask for help.
- A step-by-step troubleshooting approach
- Printer, login and internet scenarios
- Explaining problems clearly to IT support
AI tools for everyday tasks
Use AI safely, ethically and productively.
- What AI can and cannot do
- Data privacy and confidentiality risks
- Checking and improving AI output
Personal digital development plan
Turn what you’ve learned into lasting habits.
- Digital skills self-assessment
- Three realistic digital goals
- Your Personal Digital Development Plan
Completion
You leave with practical skills, strong digital safety awareness and a clear plan for ongoing development.
Professional skills course
Start with Professional Skills & Cyber Security
Email us to ask about dates, availability and how to enrol.